John Baker, our Managing Partner, has just done a short video introduction on our favourite subject - understanding and managing human error. The purpose of the video was to raise awareness why it's important to understand why errors occur. It's aimed at small-medium businesses in non-safety critical industries. John's talk is part of an innovative project by our friends at Bitpod, a specialist online video business based in Exeter.
The concept of their 'In a nutshell' programme was to invite members of the business community into their in-house studio to film a two minute advice-sharing video, giving them experience of video production. Funded by Bitpod, the only cost to the contributors is their time. Once filmed, the videos are uploaded onto a dedicated YouTube channel from which they are accessible by the contributors and shared jointly across a number of social media platforms.
You can see some of the things that lead humans into making mistakes in our gallery. We provide a wide range of consultancy and training services to help understand and manage human error.