Home | Training | Process mapping

Process mapping

Business processes often evolve over time and may no longer be the most effective or efficient method for achieving an objective. In new organisations, or when new technology is introduced, there may not be a defined process. Process mapping is a technique for showing a business process or workflow in a visual, step by step diagram. This allows decisions to be made about who does what and the order that things need to be done in. Presenting processes in this way also reveals hidden decision points ("what if this step doesn't go as planned?"), allowing contingency plans to be developed.

Our training will give you the basic skills for analysing, understanding and presenting business processes using process maps.

Duration

This is a one day workshop.

Who should attend?

This programme has been developed for managers, change agents and business consultants who need to understand how business processes work.

What will you learn?

The main areas covered by this workshop are:

understanding a process
common process map symbols
creating simple process maps
identifying problems in existing processes, and
identifying decision points.

Customised training - in your workplace

We can customise any of our training courses to address the specific issues faced by your industry or business. We will run the training at your workplace so you save on travel and accommodation costs.

Find out more

* Indicates required field

Your name *

First

Last

Your job role *

Your company *

Number of delegates *

Your email address *

Your phone number *

What you'd like us to do *

Send you info about prices and possible dates Contact you about how the training could be customised Something else (please tell us what)

Comment *

Submit

Your details will be kept safe and secure, only used by us, or those who work for us, and will not be shared with anyone else. If you would like to know more or understand your data protection rights, please take a look at our privacy policy.