Silver Moor Consulting
  • Home
  • About
  • Consultancy
    • Barrier-based auditing
    • Task design
    • Training & competence
    • Procedures & documents
    • Accident & incident investigation
    • Decision support tools
    • Performance dashboards
    • Risk management >
      • Bowtie risk assessment
      • Route risks
    • Operational readiness
    • Safety climate surveys
  • Training
    • Reducing maintenance error
    • Accident investigation training >
      • Accident investigator training
      • Senior accident investigator
      • Cognitive Interview Technique
      • Root cause analysis
      • On-Train Data Recorder (OTDR) analysis
    • Writing safety critical instructions
    • Bowtie risk methodology
    • Risk assessment
    • Fire safety and fire risk assessment
    • Trainer and coaching skills
    • Mindfulness in the workplace
    • Handling difficult conversations
    • Process mapping
    • Writing better reports
    • Managing your time
    • Team development
    • Creating a vision
    • Fundamentals of project management
  • Coaching
    • Accident investigator coaching
    • Consultant coaching
    • Manager coaching
  • Contact
  • News
  • Resources
    • Rail images
    • Tram images
    • Bus images
    • Human factors images
    • Event images
    • 1930s road safety advice
    • 1960s railway workshop safety
    • BR Training Manuals
  • Clients
  • Privacy

Leadership and management

22/2/2017

0 Comments

 
John Baker, our Managing Partner, recently gave a short talk on the state of leadership and management in the UK as part of his role as Regional Board Member of the Chartered Management Institute in Bristol.
​The talk covered recent research by the Chartered Management Institute on how managers and leaders are trained and low-cost ways that managers and leaders can develop their knowledge and skills. 
​The event was run by SevernNet, ​a not-for-profit enterprise, run by, and working for the benefit of, the businesses, organisations and the community extending from Royal Portbury Dock through Avonmouth, Severnside to Western Approach Industrial Park.
Here at Silver Moor we have a range of services that can support businesses of all sizes, including short training workshops, coaching and business mentoring.
0 Comments

We'll be running a workshop session for SMEs on October 7th

5/9/2016

0 Comments

 
We will be running one of our problem-solving sessions for SME owners and managers at a conference organised by the Chartered Management Institute on the 7th October.

The event is on the 7th October in Cullompton, Devon. It has been designed to be an interactive conference that will make you think as you explore your individual strengths, life balance, communication, networking, working smarter and personal productivity in the 21st Century.

For more information, and to book your place, go to the Chartered Management Institute's event page.

Chartered Management Institute event in Cullompton on 7th October 2016
0 Comments

We have been appointed as a supplier to Blaenau Gwent Council

19/7/2016

0 Comments

 
We are delighted to have been appointed as a supplier on Blaenau Gwent County Borough Council's dynamic purchasing system. We have been approved as a supplier of training services for staff development and heath & safety.
We look forward to a successful working relationship with Blaenau Gwent County Borough Council.
Picture
0 Comments

We are a business support provider on the West of England Growth Hub

18/7/2016

0 Comments

 
We are proud to announce that we have recently become a business support provider on the West of England Growth Hub, helping our local business community to grow sustainably.
The resource works by creating a two way referral and collaboration process between the West of England Growth Hub and the existing local business support infrastructure. Finding the help that you need in a quick and easy manner has always been a challenge for businesses, the West of England Growth Hub gives us the opportunity to offer our support and expertise.
This fresh approach by the West of England Growth Hub will be a unique offering nationally and we are excited to be involved in this prospect. The West of England Growth Hub will facilitate access to the most appropriate local providers, via a tailored, intuitive website journey. This is all based upon extensive research and wide consultation with local businesses. The West of England Growth Hub’s unique approach ensures that everything they do reflects the voice of businesses; and the community is at the heart of all it does.
The West of England Growth Hub is powered by Business West for The West of England Local Enterprise Partnership (LEP).
For more information and to see how you can get involved, visit 
www.wearegrowth.co.uk or email: info@wearegrowth.co.uk.
Picture
0 Comments

Bouncing back: New report on how business leaders overcame adversity

30/6/2016

0 Comments

 
The Chartered Management Institute has just released a report that gives insight into how managers cope with adversity. 
The findings of the report, and the recommendations that it makes, are in line with what we experience.
Understanding and managing risk (through tools such as the bow tie) and building a culture where failures are seen as an opportunity to learn (through effective investigation) are at the core of what we do. 

The Chartered Management Institute (CMI) is the only chartered professional body for management and leadership, dedicated to improving managers’ skills and growing the number of qualified managers. 

Follow the CMI on Twitter at @cmi_managers: if you're based in the South West of England you can follow the regional branch at @CMISouthWest.
The CMI's recommendations for improving managerial resilience include:
  1. Make it OK to fail. Failure as a step on the way to success should be the new normal. 
  2. Develop risk tolerance – Build up risk tolerance through creating a culture geared towards accountability. 
  3. Encourage managers to accept, re-evaluate and face forward – Help managers to gain a sense of perspective by stepping outside the situation. 
  4. Foster a balanced mind-set and humility – Ensure a dose of realism and measured reactions by regularly reviewing best and worst case outcomes. 
  5. Offer mentors – Recognise the power of learning from mistakes.
  6. Build support networks – Strong personal networks can soften the blow of a crisis. 
0 Comments

Human error - in a nutshell

22/6/2016

0 Comments

 
John Baker, our Managing Partner, has just done a short video introduction on our favourite subject - understanding and managing human error. The purpose of the video was to raise awareness why it's important to understand why errors occur. It's aimed at small-medium businesses in non-safety critical industries. John's talk is part of an innovative project by our friends at Bitpod, a specialist online video business based in Exeter.  
​The concept of their 'In a nutshell' programme was to invite members of the business community into their in-house studio to film a two minute advice-sharing video, giving them experience of video production. Funded by Bitpod, the only cost to the contributors is their time. Once filmed, the videos are uploaded onto a dedicated YouTube channel from which they are accessible by the contributors and shared jointly across a number of social media platforms.
You can see some of the things that lead humans into making mistakes in our gallery. We provide a wide range of consultancy and training services to help understand and manage human error. 
0 Comments

Employers still rewarding poorly-performing bosses with bonuses

10/5/2016

0 Comments

 
More than one in five managers who fell short of performance expectations in the last year still received bonus pay-outs, according to new data published today [10 May] by the Chartered Management Institute (CMI) and XpertHR.

Data from the 2016 National Management Salary Survey reveal that many managers and professional staff still reap the benefits of bonus pay outs despite falling short of expectations. Of those deemed to be underperforming or developing, 23% still received a bonus payment on top of their basic salary. The average bonus payments to this group were worth £4,270, or 12% of their basic pay, taking their total packages to £40,067. 
The data also suggest that so-called ‘rewards for failure’ could be even more common for more senior leaders. Among senior managers who fell short of performance expectations, as many as 43% took home bonuses.
National management salary survey 2016 infographic
0 Comments

We've been nominated for another award!

2/3/2016

0 Comments

 

We're delighted to have been nominated for the Bristol Regional Awards, in the Professional Services category.

Please vote for us!!

Picture
0 Comments

Small business problem-solving workshops

5/2/2016

0 Comments

 
Picture
We've now run three of these workshops for small businesses in the South West for the Institute of Consulting. These have been targeted at owners and managers of small businesses. The events have allowed delegates to work on real challenges that their businesses are facing and, using the knowledge and skills of a small group of people, helped them to find real solutions.

More information about the Institute of Consulting can be found on their website. There are other events being run in the South West by the Chartered Management Institute. Also, check out our coaching services.

0 Comments

Problem-solving workshops for small businesses

30/11/2015

0 Comments

 
John (Silver Moor's Managing Partner) and Steve Thomas (one of our Associates) have been running problem-solving workshops for small businesses in the South West as part of their role as Institute of Consulting fellows. These have been targeted at owners and managers of small businesses. The events have allowed delegates to work on real challenges that their businesses are facing and, using the knowledge and skills of a small group of people, helped them to find real solutions.
The events are free; the latest one (being held on the 7th December in Bristol) can be booked at 
http://www.managers.org.uk/events-and-courses/2015/december/business-surgery
More information about the Institute of Consulting can be found on their website. Also, check out our coaching services.
Institute of Consulting logo
0 Comments
<<Previous

    Archives

    November 2020
    November 2019
    June 2019
    April 2019
    March 2019
    November 2018
    June 2018
    May 2018
    December 2017
    September 2017
    March 2017
    February 2017
    January 2017
    November 2016
    September 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    November 2015
    October 2015
    May 2015
    March 2015
    February 2015
    January 2015
    November 2014
    October 2014
    September 2014
    June 2014
    March 2014
    February 2014
    January 2014
    December 2013

    Categories

    All
    Accident
    Awards
    Business Skills
    Chartered Management Institute
    Coaching
    Communication
    Construction
    Cranes
    Design
    Distraction
    Events
    Fatigue
    Handover
    Heritage Railways
    Human Error
    Investigation
    Leadership
    Light Rail
    Maintenance Error
    Management
    Medical
    Mentoring
    Metro
    Military
    Mindfulness
    Networking
    Nuclear
    Organisational Failures
    Procedures
    Rail
    Resilience
    Risk
    Rule Compliance
    Social Care
    Strategy
    Supervision
    Task Workload
    Training And Competence
    Tram

    RSS Feed


Silver Moor Business Consulting LLP is registered in England and Wales. Registered Number: OC389666. VAT Registration No. GB 178 0758 72 
Registered Office: Coombe Wood House, Winscombe Hill, Winscombe, North Somerset, BS25 1DH, United Kingdom.

© Silver Moor Business Consulting LLP 2022. All rights reserved.