The Chartered Management Institute has just released a report that gives insight into how managers cope with adversity. 
The findings of the report, and the recommendations that it makes, are in line with what we experience.
Understanding and managing risk (through tools such as Bowtie risk assessment) and building a culture where failures are seen as an opportunity to learn (through effective investigation) are at the core of what we do. 

The Chartered Management Institute (CMI) is the only chartered professional body for management and leadership, dedicated to improving managers’ skills and growing the number of qualified managers. 

Follow the CMI on Twitter at @cmi_managers: if you're based in the South West of England you can follow the regional branch at @CMISouthWest.

John Baker, our Managing Partner, has just done a short video introduction on our favourite subject - understanding and managing human error. The purpose of the video was to raise awareness why it's important to understand why errors occur. It's aimed at small-medium businesses in non-safety critical industries. John's talk is part of an innovative project by our friends at Bitpod, a specialist online video business based in Exeter.  
​The concept of their 'In a nutshell' programme was to invite members of the business community into their in-house studio to film a two minute advice-sharing video, giving them experience of video production. Funded by Bitpod, the only cost to the contributors is their time. Once filmed, the videos are uploaded onto a dedicated YouTube channel from which they are accessible by the contributors and shared jointly across a number of social media platforms.
You can see some of the things that lead humans into making mistakes in our gallery. We provide a wide range of consultancy and training services to help understand and manage human error.