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Home | Gallery | Human factors | Warnings in maintenance instructions
Maintenance instruction warning
Warning placed after action. Image © Silver Moor Business Consulting 2022.

WARNINGS IN MAINTENANCE INSTRUCTIONS

This instruction describes how to maintain door actuating equipment on a type of UK train. The maintainer is instructed to use a special grease (steps 3, 4 and 5). After the maintainer has completed these steps he/she is then given a warning about the grease that has just been used...
Cautions like this should appear immediately before the relevant step in the process and on the same page as the step to which it applies. The caution needs to be clear, concise and contain only the relevant information for the user.
We provide consultancy and training to help design and create effective working procedures.

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